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Our mission is to provide our tenants with the cleanest, most secure storage facility while accommodating every customer's moving and storage needs through effective management of a highly motivated and well trained staff. "Your locally owned and operated storage professionals earning community trust for over 15 years!" |
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Ballantyne Self Storage Frequently Asked Questions |
| At Ballantyne Self Storage, our main focus is customer satisfaction. Please use this information to find answers to some of your questions. We understand that the information listed on this page is limited. We enourage you to contact us for more information. |
How long do I have to sign up for? We offer month-to-month leases. You can also inquire about our pre-pay plans as they offer savings for long-term customers. |
When can I access my unit? Access to your unit is Monday-Saturday from 8:00 AM to 6:00 PM and Sunday 1:00 PM to 5:00 PM. |
How much notice must be given when I move out? You may vacate before your due date. If you know in advance when you want to vacate and it is 10 days prior to the first of your last month, you can be prorated. Please contact a manager for details. |
Do you offer a mover? We do not offer a mover. Many of our locations have formed professional relationships with other movers and we might be able to recommend someone. We offer truck reimbursement. Please contact a manager for more details. |
Can I purchase boxes and packing supplies at your facilities? Yes. We offer a full line of boxes and packing supplies. Call ahead and we will have them ready for you. All new and existing customers receive 20% off. |
How can I make a payment? Payments can be made at the location, by mail, or automatically charged to your credit card. We do not offer internet payments yet. We encourage flexibility. Please contact a manager for details. |
What sizes do you have and how much do they cost? Sizes vary by location. Feel free to navigate to any location and browse the "Sizes" list. Every unit shown is live as of the time you first accessed the webpage. |
How do I calculate how much storage space to rent? Finding the right unit is best done by contacting one of our self storage professionals. Please call any location for more details. |
What forms of payment do you accept? Cash, check, and all major credit/debit cards. |
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